Smartcom Infotech Pvt. Ltd. Supplies Web Based Online Complaint Management Software. Smartcom Infotech Pvt. Ltd. Has been awarded ISO 9001:2000 certifications. Web Based Online Complaint Management Software will enable the organization to record complaints that are received over the phone, web forms, or from employees in different locations. Web Based Online Complaint Management Software can be accessed from various locations with the facility of centralize data storage. Every complaint generates a case record that must be assigned a case owner to ensure accountability. This software provides managers with actionable information.
The advantages of Web Based Online Complaint Management Software are as follows: